Shipping Policy

At Pustak Mania, we aim to deliver your favourite books quickly, safely, and at the most affordable rates. Please read our shipping policy to understand how we process and deliver orders.

1. Order Processing Time

– Orders are processed within 1–2 business days.
– You will receive a confirmation message once your order is packed and ready for dispatch.

2. Shipping Time

– Delivery usually takes 3–7 business days, depending on your location.
– Remote or non-metro areas may take a little longer.

3. Shipping Charges

– We offer affordable shipping rates to keep your reading journey budget-friendly.
– Shipping charges (if any) will be shown at checkout before you place the order.

4. Tracking Information

– Once your order is shipped, you will receive a tracking ID and link to follow your delivery status.

5. Delayed Deliveries

– Delays may occur due to weather, courier issues, or other unexpected situations.
– If your order is delayed beyond the normal time, feel free to contact us—we’re always here to help.

6. Wrong Address / Failed Delivery

– Please ensure your address and contact details are correct.
– If the courier cannot deliver due to an incorrect address or unreachable phone number, re-shipping charges may apply.

7. Damaged or Missing Items

– If your package arrives damaged or with missing items:
– Contact us within 48 hours with photos/video of the parcel.
– We will assist you with a replacement or resolution.

8. Contact Us

– For any shipping-related questions, feel free to reach out:
📩 Email: Info@pustakmania.in
📞 Phone/WhatsApp: 9599274370
📦 Instagram/Website Chat Support: Available during working hours