Shipping Policy
Effective Date: [Insert Date]
1. Introduction
Welcome to Pustak Mania. We are committed to delivering your books promptly and efficiently. This Shipping Policy outlines how we handle shipping and delivery of orders within India.
2. Shipping Locations
We currently offer shipping to addresses within India. We do not ship to international addresses at this time.
3. Processing Time
- Order Processing: Orders are processed within [1-2 business days] of receipt. Business days are whole week, excluding public holidays.
- Order Confirmation: Once your order is processed, you will receive a confirmation email with tracking details.
4. Shipping Methods and Delivery Time
We offer the following shipping options:
- Standard Shipping: Delivery within [5-7 business days] from the date of dispatch.
- Express Shipping: Delivery within [2-4 business days] from the date of dispatch.
Shipping times may vary based on the delivery location and availability of the books.
5. Shipping Charges
- Standard Shipping: [Specify cost, or mention if free for orders above a certain amount]
- Express Shipping: [Specify cost]
Shipping charges will be calculated at checkout based on your location and the shipping method selected.
6. Order Tracking
Once your order is shipped, you will receive an email with a tracking number. You can use this tracking number to monitor the status of your delivery on our website or the carrier’s website.
7. Delivery Issues
If you experience any issues with your delivery, such as a delay or missing package, please contact our customer support team at info@pustakmania.in or +91 9599274370
. We will work to resolve the issue as quickly as possible.
8. Address Accuracy
Please ensure that the shipping address provided at checkout is accurate. We are not responsible for delays or issues caused by incorrect or incomplete addresses.
9. Failed Deliveries
If a delivery attempt fails due to an incorrect address or other issues, the package may be returned to us. We will contact you to arrange for re-delivery or provide a refund if applicable.
10. Returns and Exchanges
For information about returns and exchanges, please refer to our [Returns Policy] section.
11. Contact Us
If you have any questions about our shipping policy, please contact us at:
- Email: [info@pustakmania.in]
- Phone: [+91 9599274370]
- Address: [New Delhi-110086]